FAQ

Frequently Asked Questions

Payment Methods

We accept Cash, Check and all major credit cards. We also accept PayPal.

Once registration for classes and trips are complete and accepted an invoice will be sent via email. This will contain the total monies due and details on how to pay depending on payment method.

Submitting Paper Work

Do to the need for original signatures, all of our documentation is available for download. Once the document is completed it can be mailed by post or brought to the FIRST pool session attended. If you have any extenuating needs; please contact us and we will do our best to accommodate.

We are working to create digital copies of our documentation that can be completed and submitted online or via email. Signatures would then be gathered at the FIRST attended pool session. The Medical form does require a doctor’s signature and will need to be returned via post or brought to the FIRST pool session attended.

If you have any specific questions, please contact us and we are happy to clarify on a document by document bases.

Purchasing Scuba Diving Equipment

We sell Mask, Fins, Snorkel and Boot sets.  We also sell all other Scuba Diving gear that is needed for the sport.

We highly recommend that you purchase a set of Mask, Fins, Snorkel and Boots; if you plan on attending class and more than one of our trips this season.  This promotes comfort in the water with personally adjusted gear and will last for many, many years!

We do sale all other scuba related gear, but we recommend not purchasing anything before starting class.  We hope you enjoy it and most do, but there are those few who show up for the first class and know they do not want to continue. We hate to see good gear unused and our clients to purchase needlessly. This applies to the Mask, Fins, Snorkel and Boots as well.  If Mask, Fins, Snorkel and Boot are rented but it is later decided to purchase a new set, we are happy to accommodate and assist it picking out the best set for you.  We have multiple shapes, sizes, and colors.

Who Can Go?

Everyone!!

We take everyone in the family even if they are not diving! Every trip has multiple packages to make sure everyone can go and enjoy. If it is a family vacation, friends outing or for couples; if everyone dives or just a few, all are welcome.

We love for the families and friends to learn how to scuba dive together or be supportive of those that are learning or already dive by joining them!  Family and friends who scuba dive together, are more likely to continue their love and excitement for the sport.

Safety

Safety is our standard and our goal.  A goal we strive for in every class, every dive, every gear inspection, every day. Safety is in our DNA.

With over 20 years’ experience training kids and adults to scuba, we know that safety is paramount. Our professional staff are certified and trained for First aid and emergency response in the water and on land. Our experience and vigilance allows us to recognize risk and act to reduce or remove it.

We cannot remove all risk, just like a football, lacrosse or another sports coach. Our ‘win’, however, is a SAFE and FUN dive.

If you have any questions, please reach out and we are happy to discuss our policies and procedures.